Company

Contact

Direct departmental communication channels will open alongside our public release. Pick the area that fits your inquiry below.

Support
One business day, all plans
Deliverability problems, API questions, anything that is not working. Include a message ID if you have one — it is the fastest route to an answer.
Opening at launch
Security
One business day
Vulnerability reports and security questionnaires. See the Security page for our disclosure policy before you test anything.
Opening at launch
Abuse
Investigated same day
Unwanted or malicious mail sent through SadaSend. Send full message headers. A person reads every one of these.
Opening at launch
Sales
One business day
Volume pricing, contracts, migration help, or you simply want to talk to someone before committing your production email to a new vendor.
Opening at launch
Privacy
30 days, as required by law
Data access, export and deletion requests, and data processing agreements.
Opening at launch
Press
Two business days
Media enquiries and company information.
Opening at launch

Direct departmental inboxes will activate with public launch. Inquiries submitted during the pre-launch phase will be reviewed in order of receipt.

Support